How quickly can you fix my slow movement?

In most cases, we can diagnose and fix slow garage door movement issues the same day you call. Slow movement is typically caused by worn rollers, lack of lubrication, misaligned tracks, or opener motor issues. Our technicians arrive with fully stocked trucks, so we have the parts needed to resolve most problems on the spot. For more complex issues requiring special parts, we can usually complete repairs within 24-48 hours. We offer 2-hour response time guarantees for emergency situations.

What causes slow movement in garage doors?

Several factors can cause your garage door to move slowly. The most common causes include: 1) Worn or damaged rollers that create friction in the tracks, 2) Lack of lubrication on moving parts like rollers, hinges, and springs, 3) Misaligned or bent tracks that impede smooth movement, 4) Aging or weakening springs that can't efficiently counterbalance the door's weight, 5) Opener motor issues including worn gears or electrical problems, 6) Cold weather, which can thicken lubricants and affect component performance, and 7) Track obstructions or debris. A professional inspection can identify the exact cause and recommend the most effective solution.

Do you offer financing for new contemporary door installations?

Yes, we offer flexible financing options to make new garage door installation affordable for every budget. We partner with several financing providers to offer plans that fit your needs, including: 0% APR options for qualified buyers, low monthly payment plans with terms up to 60 months, quick approval process (often same-day), and no prepayment penalties. We also accept all major credit cards and can work with you to find a payment solution that works for your situation. Contact us for a free estimate and to discuss financing options for your project.

How often should I have my garage door serviced?

We recommend professional garage door maintenance at least once per year. However, if you use your garage door more than 4-5 times daily (about 1,500+ cycles per year), consider semi-annual service. Regular maintenance includes lubricating all moving parts, checking and adjusting spring tension, tightening hardware, testing safety features, inspecting cables and rollers, and cleaning tracks. Annual maintenance helps prevent costly repairs, extends the life of your door and opener, and ensures safe operation.

What warranty do you offer on repairs and installations?

We stand behind our work with one of the best warranties in the industry. For installations, we offer a 5-year warranty on all labor and workmanship, plus manufacturer warranties on parts and doors (typically 1-10 years depending on the product). For repairs, we provide a 1-year warranty on parts and labor. Our warranty covers return visits if any issue arises from our work. We're committed to your complete satisfaction and will make things right if problems occur.

Do you provide emergency garage door service?

Yes, we offer 24/7 emergency garage door service for urgent situations. Whether your car is trapped inside, your door won't close leaving your home unsecured, or you're dealing with a broken spring at an inconvenient time, we're here to help. Our emergency response team can typically arrive within 2 hours. We don't charge extra for after-hours emergency calls—you pay the same fair rates regardless of when you call. Save our number for emergencies: (424) 395-3827

How long does a garage door installation take?

A standard garage door installation typically takes 3-5 hours for a single door and 4-6 hours for a double door. This includes removing the old door, installing the new door and hardware, connecting and programming the opener, testing all safety features, and cleaning up. Custom installations or situations requiring track modifications may take longer. We always aim to complete installations in a single visit so you're not left without a working garage door.

Can you match my existing garage door panels?

In many cases, yes, we can match existing panels for seamless repairs. We work with all major manufacturers and have access to a wide variety of panel styles, colors, and patterns. For older or discontinued styles, we may be able to source replacement panels or find suitable alternatives. In cases where an exact match isn't available, we can discuss options including full door replacement or complementary panel designs. Contact us with your door's make and model for specific availability.

What should I do if my garage door won't close?

If your garage door won't close, try these troubleshooting steps: 1) Check if anything is blocking the photo-eye sensors at the bottom of the door, 2) Clean the sensor lenses with a soft cloth, 3) Ensure both sensors are properly aligned (check for blinking lights), 4) Look for obstructions in the door's path, 5) Check if the wall button works even if the remote doesn't, 6) Verify the opener is receiving power. If these steps don't resolve the issue, or if the door reverses immediately after touching the ground, there may be a problem with the safety sensors, force settings, or mechanical components. Contact us for prompt diagnosis and repair.

Are you licensed and insured?

Absolutely. We are fully licensed, bonded, and insured to provide garage door services in California. Our technicians are factory-trained and certified to work on all major brands and systems. Our insurance coverage protects both our team and your property in the unlikely event of any incident during service. We're also proud members of the International Door Association (IDEA) and maintain an A+ rating with the Better Business Bureau. You can trust that you're working with qualified professionals who prioritize safety and quality.

Child Safety Features: Protecting Your Family

2023-12-28 7 min read

# Child Safety Features: Protecting Your Family

Your garage door is one of the largest and heaviest moving objects in your home. Weighing anywhere from 150 to 400 pounds or more, a closing garage door can cause serious injury or even death. Children are particularly vulnerable because they may not understand the dangers or may be tempted to play near or under the door. Understanding and maintaining your garage door's safety features is crucial for protecting your family.

The History of Garage Door Safety Regulations

Before 1993, garage door injuries were tragically common. Children were especially at risk.dozens died each year when doors closed on them. In response, the Consumer Product Safety Commission mandated that all garage door openers manufactured after January 1, 1993, include auto-reverse mechanisms.

Today's garage doors incorporate multiple safety features, but they only work if properly installed and maintained. This guide covers the essential safety features every garage door should have and how to ensure they're functioning correctly.

Understanding Photo-Eye Sensors

Photo-eye sensors are the most visible safety feature on modern garage door systems. Mounted 4-6 inches above the floor on either side of the door, these sensors create an invisible beam across the opening. If anything breaks this beam while the door is closing, the door immediately reverses.

Photo-eye sensors are incredibly effective at preventing injuries, but only when properly maintained. Keep these tips in mind:

- Clean the sensor lenses regularly with a soft, dry cloth, Check that both sensors are properly aligned (most show a steady green light when aligned) - Test the sensors monthly by waving a broom handle through the beam while the door is closing, Keep the area around the sensors clear of cobwebs, dirt, and debris, Replace sensors that don't maintain proper alignment

The Mechanical Auto-Reverse Feature

In addition to photo-eye sensors, garage door openers must have a mechanical auto-reverse feature. This backup system reverses the door if it contacts an object while closing. Test this feature monthly by placing a 2x4 flat on the floor in the door's path. The door should reverse immediately upon contact.

If your door doesn't reverse or reverses only after applying significant pressure, the force settings need adjustment. This is typically done via adjustment screws or buttons on the opener unit. Refer to your owner's manual or call a professional for assistance.

The Emergency Release Handle

Every garage door opener includes an emergency release handle.typically a red cord hanging from the opener rail. Pulling this handle disconnects the door from the opener, allowing you to operate the door manually. This is essential if you need to exit during a power outage or if the opener malfunctions.

Teach all family members, including older children, how to use the emergency release. Practice using it periodically so everyone knows what to do in an emergency. However, never pull the release while the door is moving.wait until it stops completely.

Pinch-Resistant Door Panels

Modern garage doors often feature pinch-resistant panel designs. These doors have joints between sections that are designed to prevent fingers from being caught as the door opens and closes. The panels may have flush joints or specially designed hinges that eliminate pinch points.

If your door predates pinch-resistant designs, consider upgrading. In the meantime, teach children to never put their fingers between door sections or near moving parts.

Wall-Mounted Control Placement

The wall-mounted control for your garage door opener should be installed at least 5 feet above the floor.high enough that young children cannot reach it. This prevents curious toddlers from operating the door unsupervised.

Additionally, the wall control should be placed where the operator has a clear view of the entire door. Never operate the door if you can't see the entire opening.

Keypad and Remote Security

If your opener includes a wireless keypad or remote controls, implement basic security measures:

- Choose a code that children can't guess but adults can remember, Change the code if you suspect it has been shared, Don't leave remotes in vehicles or where children can access them, Consider a rolling-code system that changes the signal each time (most modern openers have this feature)

Teaching Children About Garage Door Safety

Education is one of the most effective safety measures. Teach children these essential rules:

- Never run under a moving garage door, Never play near or under the garage door, Never touch the door tracks, springs, or other hardware, Never attempt to race the door, Always tell an adult if the door isn't working properly, Never play with the remote or wall control

Make these conversations age-appropriate but clear. Young children respond well to simple rules like "we never go near the door when it's moving."

Regular Safety Inspections

Conduct a monthly safety inspection of your garage door system. Check for:

- Worn or frayed cables, Rusty or damaged springs, Loose hardware, Misaligned tracks, Unusual sounds during operation, Proper photo-eye alignment, Functioning auto-reverse (both sensor and mechanical)

Schedule annual professional inspections to catch problems that may not be obvious to homeowners.

When to Upgrade Your System

If your garage door opener was manufactured before 1993, it may lack modern safety features. While adding photo-eye sensors to older openers is possible, upgrading to a new opener ensures all safety features work together as designed.

Signs it's time to upgrade include:

- Opener manufactured before 1993, Inconsistent safety sensor performance, Worn mechanical components, Outdated technology

Modern openers offer enhanced safety features plus conveniences like smartphone control, battery backup, and quiet operation. The investment in a new opener is worthwhile for the added safety and peace of mind.

Protecting your family from garage door injuries requires a combination of properly functioning safety equipment, regular maintenance, and education. Take the time to review your garage door's safety features today.it's one of the most important things you can do to keep your children safe.

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